Are you .... in the
Sweet Zone?
FREE DELIVERIES WITH ORDERS OVER $40
WE DELIVER 7 DAYS A WEEK
Delivered to
Multiple
Addresses
It’s okay if you can’t reach us, we’ll bring the goodies to you! We deliver bulk orders of our customised cupcakes and cookies across multiple locations. All our delicacies are freshly made and preservative-free. Get in touch with us to find out more about delivery timelines and more.
Delivered to
Multiple
Addresses
It’s okay if you can’t reach us, we’ll bring the goodies to you! We deliver bulk orders of our customised cupcakes and cookies across multiple locations. All our delicacies are freshly made and preservative-free. Get in touch with us to find out more about delivery timelines and more.
Click here to see all valid post codes
- POST CODESUBURB
- 3000 MELBOURNE
- 3001 MELBOURNE
- 3002 EAST MELBOURNE
- 3003 WEST MELBOURNE
- 3004 MELBOURNE
- 3005 WORLD TRADE CENTRE
- 3006 SOUTHBANK
- 3008 DOCKLANDS
- 3010 UNI OF MELBOURNE
- 3011 FOOTSCRAY
- 3011 SEDDON
- 3012 BROOKLYN
- 3012 KINGSVILLE
- 3012 MAIDSTONE
- 3012 TOTTENHAM
- 3012 WEST FOOTSCRAY
- 3013 YARRAVILLE
- 3015 NEWPORT
- 3015 SPOTSWOOD
- 3016 WILLIAMSTOWN
- 3018 ALTONA
- 3018 SEAHOLME
- 3019 BRAYBROOK
- 3019 ROBINSON
- 3020 ALBION
- 3020 GLENGALA
- 3020 SUNSHINE
- 3021 ALBANVALE
- 3021 KEALBA
- 3021 KINGS PARK
- 3021 ST ALBANS
- 3022 ARDEER
- 3022 DEER PARK EAST
- 3023 BURNSIDE
- 3023 CAIRNLEA
- 3023 CAROLINE SPRINGS
- 3023 DEER PARK
- 3023 RAVENHALL
- 3025 ALTONA EAST
- 3025 ALTONA GATE
- 3025 ALTONA NORTH
- 3026 LAVERTON NORTH
- 3027 LAVERTON RAAF
- 3027 WILLIAMS LANDING
- 3028 ALTONA MEADOWS
- 3028 LAVERTON
- 3028 SEABROOK
- 3029 HOPPERS CROSSING
- 3029 TARNEIT
- 3029 TRUGANINA
- 3030 CHARTWELL
- 3030 DERRIMUT
- 3030 POINT COOK
- 3030 QUANDONG
- 3030 WERRIBEE
- 3031 FLEMINGTON
- 3031 KENSINGTON
- 3032 ASCOT VALE
- 3032 HIGHPOINT CITY
- 3032 MARIBYRNONG
- 3032 TRAVANCORE
- 3033 KEILOR EAST
- 3034 AVONDALE HEIGHTS
- 3036 KEILOR
- 3036 KEILOR NORTH
- 3037 CALDER PARK
- 3037 DELAHEY
- 3037 HILLSIDE
- 3037 PLUMPTON
- 3037 SYDENHAM
- 3037 TAYLORS HILL
- 3038 KEILOR DOWNS
- 3038 TAYLORS LAKES
- 3038 WATERGARDENS
- 3039 MOONEE PONDS
- 3040 ABERFELDIE
- 3040 ESSENDON
- 3041 ESSENDON FIELDS
- 3041 STRATHMORE
- 3041 STRATHMORE HEIGHTS
- 3042 AIRPORT WEST
- 3042 KEILOR PARK
- 3042 NIDDRIE NORTH
- 3043 GLADSTONE PARK
- 3043 GOWANBRAE
- 3043 TULLAMARINE
- 3044 PASCOE VALE
- 3045 MELBOURNE AIRPORT
- 3046 GLENROY
- 3046 HADFIELD
- 3046 OAK PARK
- 3047 BROADMEADOWS
- 3047 DALLAS
- 3047 JACANA
- 3048 COOLAROO
- 3048 MEADOW HEIGHTS
- 3049 ATTWOOD
- 3049 WESTMEADOWS
- 3050 ROYAL MELBOURNE HOSPITAL
- 3051 HOTHAM HILL
- 3051 NORTH MELBOURNE
- 3052 PARKVILLE
- 3053 CARLTON
- 3054 CARLTON NORTH
- 3055 BRUNSWICK SOUTH
- 3055 BRUNSWICK WEST
- 3056 BRUNSWICK
- 3057 BRUNSWICK EAST
- 3057 SUMNER
- 3058 BATMAN
- 3058 COBURG
- 3059 GREENVALE
- 3060 FAWKNER
- 3061 CAMPBELLFIELD
- 3062 SOMERTON
- 3063 OAKLANDS JUNCTION
- 3063 YUROKE
- 3065 FITZROY
- 3066 COLLINGWOOD
- 3066 COLLINGWOOD NORTH
- 3067 ABBOTSFORD
- 3068 CLIFTON HILL
- 3068 FITZROY NORTH
- 3070 NORTHCOTE
- 3071 THORNBURY
- 3072 PRESTON
- 3073 RESERVOIR
- 3074 THOMASTOWN
- 3075 LALOR
- 3076 EPPING
- 3078 ALPHINGTON
- 3078 FAIRFIELD
- 3079 IVANHOE
- 3081 HEIDELBERG HEIGHTS
- 3082 MILL PARK
- 3083 BUNDOORA
- 3083 KINGSBURY
- 3084 BANYULE
- 3084 EAGLEMONT
- 3084 HEIDELBERG
- 3084 ROSANNA
- 3084 VIEWBANK
- 3085 MACLEOD
- 3086 LA TROBE UNIVERSITY
- 3087 WATSONIA
- 3088 GREENSBOROUGH
- 3090 PLENTY
- 3091 YARRAMBAT
- 3093 LOWER PLENTY
- 3094 MONTMORENCY
- 3095 ELTHAM
- 3095 RESEARCH
- 3101 COTHAM
- 3101 KEW
- 3102 KEW EAST
- 3103 BALWYN
- 3104 BALWYN NORTH
- 3104 GREYTHORN
- 3105 BULLEEN
- 3106 TEMPLESTOWE
- 3107 TEMPLESTOWE LOWER
- 3108 DONCASTER
- 3109 DONCASTER EAST
- 3111 DONVALE
- 3113 WARRANDYTE
- 3114 PARK ORCHARDS
- 3116 CHIRNSIDE PARK
- 3121 BURNLEY
- 3060 FAWKNER
- 3061 CAMPBELLFIELD
- 3062 SOMERTON
- 3063 OAKLANDS JUNCTION
- 3063 YUROKE
- 3065 FITZROY
- 3066 COLLINGWOOD
- 3066 COLLINGWOOD NORTH
- 3067 ABBOTSFORD
- 3068 CLIFTON HILL
- 3068 FITZROY NORTH
- 3070 NORTHCOTE
- 3071 THORNBURY
- 3072 PRESTON
- 3073 RESERVOIR
- 3074 THOMASTOWN
- 3075 LALOR
- 3076 EPPING
- 3078 ALPHINGTON
- 3078 FAIRFIELD
- 3079 IVANHOE
- 3081 HEIDELBERG HEIGHTS
- 3082 MILL PARK
- 3083 BUNDOORA
- 3083 KINGSBURY
- 3084 BANYULE
- 3084 EAGLEMONT
- 3084 HEIDELBERG
- 3084 ROSANNA
- 3084 VIEWBANK
- 3085 MACLEOD
- 3086 LA TROBE UNIVERSITY
- 3087 WATSONIA
- 3088 GREENSBOROUGH
- 3090 PLENTY
- 3091 YARRAMBAT
- 3093 LOWER PLENTY
- 3094 MONTMORENCY
- 3095 ELTHAM
- 3095 RESEARCH
- 3101 COTHAM
- 3101 KEW
- 3102 KEW EAST
- 3103 BALWYN
- 3104 BALWYN NORTH
- 3104 GREYTHORN
- 3105 BULLEEN
- 3106 TEMPLESTOWE
- 3107 TEMPLESTOWE LOWER
- 3108 DONCASTER
- 3109 DONCASTER EAST
- 3111 DONVALE
- 3113 WARRANDYTE
- 3114 PARK ORCHARDS
- 3116 CHIRNSIDE PARK
- 3121 BURNLEY
- 3121 CREMORNE
- 3121 RICHMOND
- 3122 AUBURN SOUTH
- 3122 HAWTHORN
- 3123 AUBURN
- 3123 HAWTHORN EAST
- 3124 CAMBERWELL
- 3125 BENNETTSWOOD
- 3125 BURWOOD
- 3125 SURREY HILLS SOUTH
- 3126 CAMBERWELL EAST
- 3126 CANTERBURY
- 3127 MONT ALBERT
- 3127 SURREY HILLS
- 3128 BOX HILL
- 3128 BOX HILL SOUTH
- 3128 WATTLE PARK
- 3129 BOX HILL NORTH
- 3129 KERRIMUIR
- 3129 MONT ALBERT NORTH
- 3130 BLACKBURN
- 3130 BLACKBURN NORTH
- 3130 BLACKBURN SOUTH
- 3130 LABURNUM
- 3131 FOREST HILL
- 3131 NUNAWADING
- 3132 MITCHAM
- 3132 RANGEVIEW
- 3133 VERMONT
- 3133 VERMONT SOUTH
- 3134 HEATHWOOD
- 3134 RINGWOOD
- 3134 RINGWOOD NORTH
- 3134 WARRANDYTE SOUTH
- 3134 WARRANWOOD
- 3135 HEATHMONT
- 3135 RINGWOOD EAST
- 3136 CROYDON
- 3136 CROYDON SOUTH
- 3141 SOUTH YARRA
- 3142 HAWKSBURN
- 3142 TOORAK
- 3143 ARMADALE
- 3143 ARMADALE NORTH
- 3144 KOOYONG
- 3144 MALVERN
- 3145 CAULFIELD EAST
- 3145 CENTRAL PARK
- 3145 DARLING
- 3145 DARLINsG SOUTH
- 3145 MALVERN EAST
- 3146 GLEN IRIS
- 3147 ASHBURTON
- 3147 ASHWOOD
- 3148 CHADSTONE
- 3148 CHADSTONE CENTRE
- 3148 HOLMESGLEN
- 3148 JORDANVILLE
- 3149 MOUNT WAVERLEY
- 3149 PINEWOOD
- 3149 SYNDAL
- 3150 BRANDON PARK
- 3150 GLEN WAVERLEY
- 3150 WHEELERS HILL
- 3151 BURWOOD EAST
- 3151 BURWOOD HEIGHTS
- 3152 KNOX CITY CENTRE
- 3152 STUDFIELD
- 3152 WANTIRNA
- 3152 WANTIRNA SOUTH
- 3153 BAYSWATER
- 3155 BORONIA
- 3161 CAULFIELD NORTH
- 3162 CAULFIELD
- 3162 CAULFIELD SOUTH
- 3162 HOPETOUN GARDENS
- 3163 BOORAN ROAD PO
- 3163 CARNEGIE
- 3163 GLEN HUNTLY
- 3163 MURRUMBEENA
- 3164 DANDENONG SOUTH
- 3165 BENTLEIGH EAST
- 3165 COATESVILLE
- 3166 HUGHESDALE
- 3166 HUNTINGDALE
- 3166 OAKLEIGH
- 3168 CLAYTON
- 3168 NOTTING HILL
- 3169 CLARINDA
- 3169 CLAYTON SOUTH
- 3170 MULGRAVE
- 3170 WAVERLEY GARDENS
- 3171 SANDOWN VILLAGE
- 3171 SPRINGVALE
- 3172 DINGLEY VILLAGE
- 3172 SPRINGVALE SOUTH
- 3173 KEYSBOROUGH
- 3174 NOBLE PARK
- 3175 DANDENONG
- 3176 SCORESBY BC
- 3177 DOVETON
- 3177 EUMEMMERRING
- 3178 ROWVILLE
- 3179 SCORESBY
- 3180 KNOXFIELD
- 3181 PRAHRAN
- 3181 PRAHRAN EAST
- 3181 WINDSOR
- 3182 ST KILDA
- 3183 BALACLAVA
- 3184 BRIGHTON ROAD
- 3184 ELWOOD
- 3185 ELSTERNWICK
- 3185 GARDENVALE
- 3185 RIPPONLEA
- 3186 BRIGHTON
- 3186 DENDY
- 3187 BRIGHTON EAST
- 3187 NORTH ROAD
- 3188 HAMPTON
- 3189 MOORABBIN
- 3189 MOORABBIN EAST
- 3189 WISHART
- 3190 HIGHETT
- 3191 SANDRINGHAM
- 3192 CHELTENHAM
- 3193 BEAUMARIS
- 3193 BLACK ROCK
- 3193 CROMER
- 3194 MENTONE
- 3194 MOORABBIN AIRPORT
- 3195 ASPENDALE
- 3195 ASPENDALE GARDENS
- 3195 BRAESIDE
- 3195 MORDIALLOC
- 3195 PARKDALE
- 3195 WATERWAYS
- 3196 BONBEACH
- 3196 CHELSEA
- 3196 EDITHVALE
- 3202 HEATHERTON
- 3204 BENTLEIGH
- 3204 MCKINNON
- 3204 ORMOND
- 3204 PATTERSON
- 3205 SOUTH MELBOURNE
- 3206 ALBERT PARK
- 3206 MIDDLE PARK
- 3207 GARDEN CITY
- 3207 PORT MELBOURNE
- 3800 MONASH UNIVERSITY
- 3802 ENDEAVOUR HILLS
- 3803 HALLAM
- 3804 NARRE WARREN EAST
- 3804 NARRE WARREN NORTH
- 3805 FOUNTAIN GATE
- 3805 NARRE WARREN
- 3805 NARRE WARREN SOUTH
- 3806 BERWICK
- 3806 HARKAWAY
- 3976 HAMPTON PARK
- POST CODESUBURB
- 3060 FAWKNER
- 3061 CAMPBELLFIELD
- 3062 SOMERTON
- 3063 OAKLANDS JUNCTION
- 3063 YUROKE
- 3065 FITZROY
- 3066 COLLINGWOOD
- 3066 COLLINGWOOD NORTH
- 3067 ABBOTSFORD
- 3068 CLIFTON HILL
- 3068 FITZROY NORTH
- 3070 NORTHCOTE
- 3071 THORNBURY
- 3072 PRESTON
- 3073 RESERVOIR
- 3074 THOMASTOWN
- 3075 LALOR
- 3076 EPPING
- 3078 ALPHINGTON
- 3078 FAIRFIELD
- 3079 IVANHOE
- 3081 HEIDELBERG HEIGHTS
- 3082 MILL PARK
- 3083 BUNDOORA
- 3083 KINGSBURY
- 3084 BANYULE
- 3084 EAGLEMONT
- 3084 HEIDELBERG
- 3084 ROSANNA
- 3084 VIEWBANK
- 3085 MACLEOD
- 3086 LA TROBE UNIVERSITY
- 3087 WATSONIA
- 3088 GREENSBOROUGH
- 3090 PLENTY
- 3091 YARRAMBAT
- 3093 LOWER PLENTY
- 3094 MONTMORENCY
- 3095 ELTHAM
- 3095 RESEARCH
- 3101 COTHAM
- 3101 KEW
- 3102 KEW EAST
- 3103 BALWYN
- 3104 BALWYN NORTH
- 3104 GREYTHORN
- 3105 BULLEEN
- 3106 TEMPLESTOWE
- 3107 TEMPLESTOWE LOWER
- 3108 DONCASTER
- 3109 DONCASTER EAST
- 3111 DONVALE
- 3113 WARRANDYTE
- 3114 PARK ORCHARDS
- 3116 CHIRNSIDE PARK
- 3121 BURNLEY
- 3121 CREMORNE
- 3121 RICHMOND
- 3122 AUBURN SOUTH
- 3122 HAWTHORN
- 3123 AUBURN
- 3123 HAWTHORN EAST
- 3124 CAMBERWELL
- 3125 BENNETTSWOOD
- 3125 BURWOOD
- 3125 SURREY HILLS SOUTH
- 3126 CAMBERWELL EAST
- 3126 CANTERBURY
- 3127 MONT ALBERT
- 3127 SURREY HILLS
- 3128 BOX HILL
- 3128 BOX HILL SOUTH
- 3128 WATTLE PARK
- 3129 BOX HILL NORTH
- 3129 KERRIMUIR
- 3129 MONT ALBERT NORTH
- 3130 BLACKBURN
- 3130 BLACKBURN NORTH
- 3130 BLACKBURN SOUTH
- 3130 LABURNUM
- 3131 FOREST HILL
- 3131 NUNAWADING
- 3132 MITCHAM
- 3132 RANGEVIEW
- 3133 VERMONT
- 3133 VERMONT SOUTH
- 3134 HEATHWOOD
- 3134 RINGWOOD
- 3134 RINGWOOD NORTH
- 3134 WARRANDYTE SOUTH
- 3134 WARRANWOOD
- 3135 HEATHMONT
- 3135 RINGWOOD EAST
- 3136 CROYDON
- 3136 CROYDON SOUTH
- 3141 SOUTH YARRA
- 3142 HAWKSBURN
- 3142 TOORAK
- 3143 ARMADALE
- 3143 ARMADALE NORTH
- 3144 KOOYONG
- 3144 MALVERN
- 3145 CAULFIELD EAST
- 3145 CENTRAL PARK
- 3145 DARLING
- 3145 DARLINsG SOUTH
- 3145 MALVERN EAST
- 3146 GLEN IRIS
- 3147 ASHBURTON
- 3147 ASHWOOD
- 3148 CHADSTONE
- 3148 CHADSTONE CENTRE
- POST CODESUBURB
- 3121 CREMORNE
- 3121 RICHMOND
- 3122 AUBURN SOUTH
- 3122 HAWTHORN
- 3123 AUBURN
- 3123 HAWTHORN EAST
- 3124 CAMBERWELL
- 3125 BENNETTSWOOD
- 3125 BURWOOD
- 3125 SURREY HILLS SOUTH
- 3126 CAMBERWELL EAST
- 3126 CANTERBURY
- 3127 MONT ALBERT
- 3127 SURREY HILLS
- 3128 BOX HILL
- 3128 BOX HILL SOUTH
- 3128 WATTLE PARK
- 3129 BOX HILL NORTH
- 3129 KERRIMUIR
- 3129 MONT ALBERT NORTH
- 3130 BLACKBURN
- 3130 BLACKBURN NORTH
- 3130 BLACKBURN SOUTH
- 3130 LABURNUM
- 3131 FOREST HILL
- 3131 NUNAWADING
- 3132 MITCHAM
- 3132 RANGEVIEW
- 3133 VERMONT
- 3133 VERMONT SOUTH
- 3134 HEATHWOOD
- 3134 RINGWOOD
- 3134 RINGWOOD NORTH
- 3134 WARRANDYTE SOUTH
- 3134 WARRANWOOD
- 3135 HEATHMONT
- 3135 RINGWOOD EAST
- 3136 CROYDON
- 3136 CROYDON SOUTH
- 3141 SOUTH YARRA
- 3142 HAWKSBURN
- 3142 TOORAK
- 3143 ARMADALE
- 3143 ARMADALE NORTH
- 3144 KOOYONG
- 3144 MALVERN
- 3145 CAULFIELD EAST
- 3145 CENTRAL PARK
- 3145 DARLING
- 3145 DARLINsG SOUTH
- 3145 MALVERN EAST
- 3146 GLEN IRIS
- 3147 ASHBURTON
- 3147 ASHWOOD
- 3148 CHADSTONE
- 3148 CHADSTONE CENTRE
- 3148 HOLMESGLEN
- 3148 JORDANVILLE
- 3149 MOUNT WAVERLEY
- 3149 PINEWOOD
- 3149 SYNDAL
- 3150 BRANDON PARK
- 3150 GLEN WAVERLEY
- 3150 WHEELERS HILL
- 3151 BURWOOD EAST
- 3151 BURWOOD HEIGHTS
- 3152 KNOX CITY CENTRE
- 3152 STUDFIELD
- 3152 WANTIRNA
- 3152 WANTIRNA SOUTH
- 3153 BAYSWATER
- 3155 BORONIA
- 3161 CAULFIELD NORTH
- 3162 CAULFIELD
- 3162 CAULFIELD SOUTH
- 3162 HOPETOUN GARDENS
- 3163 BOORAN ROAD PO
- 3163 CARNEGIE
- 3163 GLEN HUNTLY
- 3163 MURRUMBEENA
- 3164 DANDENONG SOUTH
- 3165 BENTLEIGH EAST
- 3165 COATESVILLE
- 3166 HUGHESDALE
- 3166 HUNTINGDALE
- 3166 OAKLEIGH
- 3168 CLAYTON
- 3168 NOTTING HILL
- 3169 CLARINDA
- 3169 CLAYTON SOUTH
- 3170 MULGRAVE
- 3170 WAVERLEY GARDENS
- 3171 SANDOWN VILLAGE
- 3171 SPRINGVALE
- 3172 DINGLEY VILLAGE
- 3172 SPRINGVALE SOUTH
- 3173 KEYSBOROUGH
- 3174 NOBLE PARK
- 3175 DANDENONG
- 3176 SCORESBY BC
- 3177 DOVETON
- 3177 EUMEMMERRING
- 3178 ROWVILLE
- 3179 SCORESBY
- 3180 KNOXFIELD
- 3181 PRAHRAN
- 3181 PRAHRAN EAST
- 3181 WINDSOR
- 3182 ST KILDA
- 3183 BALACLAVA
- 3184 BRIGHTON ROAD
- 3184 ELWOOD
- 3185 ELSTERNWICK
- 3185 GARDENVALE
- 3185 RIPPONLEA
- 3186 BRIGHTON
- 3186 DENDY
- 3187 BRIGHTON EAST
- 3187 NORTH ROAD
- 3188 HAMPTON
- 3189 MOORABBIN
- 3189 MOORABBIN EAST
- 3189 WISHART
- 3190 HIGHETT
- 3191 SANDRINGHAM
- 3192 CHELTENHAM
- 3193 BEAUMARIS
- 3193 BLACK ROCK
- 3193 CROMER
- 3194 MENTONE
- 3194 MOORABBIN AIRPORT
- 3195 ASPENDALE
- 3195 ASPENDALE GARDENS
- 3195 BRAESIDE
- 3195 MORDIALLOC
- 3195 PARKDALE
- 3195 WATERWAYS
- 3196 BONBEACH
- 3196 CHELSEA
- 3196 EDITHVALE
- 3202 HEATHERTON
- 3204 BENTLEIGH
- 3204 MCKINNON
- 3204 ORMOND
- 3204 PATTERSON
- 3205 SOUTH MELBOURNE
- 3206 ALBERT PARK
- 3206 MIDDLE PARK
- 3207 GARDEN CITY
- 3207 PORT MELBOURNE
- 3800 MONASH UNIVERSITY
- 3802 ENDEAVOUR HILLS
- 3803 HALLAM
- 3804 NARRE WARREN EAST
- 3804 NARRE WARREN NORTH
- 3805 FOUNTAIN GATE
- 3805 NARRE WARREN
- 3805 NARRE WARREN SOUTH
- 3806 BERWICK
- 3806 HARKAWAY
- 3976 HAMPTON PARK
HOW CAN WE HELP?
ORDERING
DELIVERY AND CLICK AND COLLECT
STORAGE
ALLERGENS & PRODUCT INFORMATION
PAYMENT & REFUND
WHOLESALE
CORPORATE
OTHER QUESTIONS
FREQUENTY ASKED QUESTION
All cupcake and cake orders can be placed either online, in person at one of our stores or over the phone on our dedicated customer service line (03) 9077 4542. Our customer service hours are MON – FRI: 9:00am – 4:00pm and SAT: 9:00am - 1:00pm
Yes you can! At Cupcake Central, we offer a gift message tied with our signature satin blue ribbon for $2.00 per order.
Yes you can! We do require at least 24 hours notice prior to the delivery date so our team can amend this for you. Kindly contact us via email or phone and one of our customer service representatives will help organise this for you.
Once you have added your items to the cart and clicked "Check out", there will be a discount code/gift card section where you can add your unique code.
Yes we do! We have 2 click and collect locations. Highpoint store front: Open Saturday - Wednesday 9am-5pm & Thursday/Friday between 9am-6pm. West Footscray Dispatch centre: Monday to Friday 9am-4pm & Saturday 9m-1pm.
If you add an assorted gift box into your cart, you will receive an assortment of our delicious flavours. However, if you would like to customise your order and specify flavours, please add each individual flavour into your cart. Please note that in doing so, it will cost a little more than it would to purchase an assorted gift box.
If you would like to find out what suburbs we do deliver to, you can visit our website or follow this link: https://cupcakecentral.com.au/pages/delivery-information
Yes we do! (except on weekends or when we are at capacity) Orders must be placed before 12pm. Please note that this is subject to availability on the day ordered. If we cannot fulfil your order, you will get an email notification or call over the phone.
Once your order has been dispatched you will receive an SMS notification to the mobile phone number provided in your shipping details within 24 to 48 hours with further delivery information. This SMS will include a tracking link so you can keep an eye on delivery.
Please use the postcode checker above to check whether you are in our sweet zones.
If your have already placed your order and received your order confirmation email, please contact us via email: service@cupcakecentral.com.au with the new address within 24 hours so our team can amend this as soon as possible. Please note that we aren't able to do address changes on the day of dispatch.
Please contact us via email or over the phone as soon as possible to see what we can arrange for you. Please note that drivers are able to leave your order at the delivery address if there is a safe and secure place to do so. You will be able to see proof of delivery via the tracking link you received, including photos. Please note that our drivers will not go upstairs, into apartments, into hospital rooms and go up building levels.
Please contact us over the phone as soon as possible to arrange a change of address at least 24 hours before your delivery date. If we have been provided with incorrect/insufficient details or if there is no one home to receive the delivery and we were not able to leave the delivery somewhere safe, you will incur a fee. Please understand, redelivering an order is not ideal for us either. It means your original order goes to waste, then remade, repacked and sent out with a courier again.
At this moment we are unable to guarantee specific time deliveries. All orders will be coming in their chosen time slot of either 9am-3pm or 12pm-6pm. If this will interfere with your current event, We do suggest having your order delivered the day prior as our cupcakes do last for up to 3 days once received. They just need to be placed in a cool space out of the sun until ready to serve.
Although we do try our best to deliver within the delivery window selected, there are times that elements outside our control my delay your order including traffic, the weather and unforeseen circumstances. For any orders running late, please contact our team immediately at 03 0977 45 42.
The minimum order for delivery is $35, plus $10-$15 delivery fee depending on your location which is calculated at the checkout point. We're also currently offering free delivery if you order $40 or above. Please note that free delivery is not applicable on weekends. You can get your delicious treats conveniently delivered to you for $8.
Yes we do! Currently our brownies, slices, shortbread and cookies are available for nation wide delivery. Please note that orders are dispatch every Monday, Wednesday and Friday with Australia Post Express delivery. For estimates on delivery windows, please visit the Australia's Post website. Please note that we are not liable for any damaged goods handled by Australia Post and are not accountable for delays.
Once your order has been placed & you have received your confirmation, we will have your order available for collection at the location, date & time selected.
We understand that life happens & you may not be able to collect your order anymore. Please send us an email at your earliest to inform our staff of any date changes for click & collect: service@cupcakecentral.com.au
Once you receive your cupcakes, keep them in an airtight container and store them at room temperature (about 20°C). When stored correctly, they can last up to 2-3 days. All our products are best consumed on the day.
Once you receive your cake, please place straight into the fridge. Please bring to room temperature at least 1 hour prior to serving. Consume within 3-5 days once served.
Our cookies have up to 5 days shelf life at room temperature. To extend shelf life, refrigerate or freeze cookies then thaw back to room temperature. For a baked fresh and gooey experience microwave the cookies for just 10-15 seconds!
Our Brownies and slices have up to 5 days shelf life at room temperature. Best to be consumed on the day.
We are able to accommodate this request. If you write "no nuts" in the note section when placing an order, our team will make sure that we won't place any nuts in your order. With that said, all our products are baked in the same environment, so there might be some traces of nuts. If the recipient is severely allergic, we won't recommend consuming our products.
Yes we do! Copake Central is Coeliac Australia Accredited! Currently we have a few Gluten free items on the menu. If you're hoping to browse what's on our menu, please go to this link: Gluten Free
At this point, our cupcakes are not certified Halal. All our flavours that have a vanilla cake or use vanilla frosting, contain vanilla extract. Please note that during the baking process, the alcohol is burned away. In our current collection of flavours, Devil's Food Chocolate and Vegan/Gluten Free chocolate do not contain vanilla extract.
Product ingredients are displayed on each product page under the "Ingredients" tab. However if you have any further questions or would like to request an e-copy of the ingredients list, please email us at service@cupcakecentral.com.au
Our standard sized cupcakes are approximately 7cm W x 6cm H, Whereas the mini cupcakes are 3.5cm W x 4cm H (around a bite size).
Our cakes currently come in 2 sizes. These are 6 & 8 inches. 6 Inch cakes generally serve 6 - 10 people and 8 inch cakes serve 10 - 14.
Payment for an online order can be made via the following: Visa, Mastercard, American Express, Apple Pay & Union pay. Our in store purchases accept Visa, Mastercard, Apple Pay & American Express
An order must be cancelled 2 business days before the required date, to be eligible for a refund. For cakes and custom orders (including, edible logo orders) we require 3 business days and for same day orders, within the hour of when you placed your order.
If you would like to read our Full terms of service, Please follow the link provided: https://cupcakecentral.com.au/policies/terms-of-service
Yes we do! We currently have a wide range of baked goodies with different price points to suit all business needs. Please contact wholesale@cupcakecentral.com.au so we can help you start your journey with us.
Currently, our minimum for wholesale orders start at $100. We understand that all businesses have different needs and capacities and we're happy to work with you to grow in your early stages working with us.
Our notice period is Monday - Friday 12pm each day for next day delivery.
We sure do! Whether you’re looking for a gift for your clients or staff, a conference, event or guest speaker, Cupcake Central has a gift for every corporate occasion. We also offer a range of customisation options to feature your logo, branding and colours on our cupcakes and baked goods. Please get in contact with our team at service@cupcakecentral.com.au to help you arrange this.
Yes we do! Shoot us a quick email regarding Multi orders and our team will send a form for you to fill out and then we'll take it from there.
At this moment we are unable to guarantee specific time deliveries. All orders will be coming in their chosen time slot of either 9am-3pm or 12pm-6pm. If this will interfere with your current event, We do suggest having your order delivered the day prior as our cupcakes do last for up to 3 days once received.
We're sorry to hear you received the wrong order. Please contact our team via email: service@cupcakecentral.com.au with an image of what was received so we can further investigate and organise something for you.
Please note that any concerns regarding the quality of the baked goods must be addressed within 24 hours of the time you received your product. Please send through a detailed response on the quality of the received goods and an image attached to service@cupcakecentral.com.au so our team can review your order.
Through our contact form. Whether it be good or bad, we take all feedback on board and appreciate that you have taken the time to send us your thoughts. Please provide us with as much detail as you can and ensure you include photos where appropriate.
