If you're not completely satisfied with your order, please send an e-mail with an accompanying clear photo of the product to, email@example.com.
Please be mindful that our cupcakes are fragile and must be handled with care. We ask all our team members to ensure that when cakes are delivered or handed to customers, that they are done so in perfect condition. The condition of the cakes once in our customer's hands are the responsibility of the customer.
An order must be cancelled 2 business days before the required date, to be eligible for a refund. For cakes and custom orders (including, edible logo orders) we require 3 business days.